Emergency Planning
Call Your Major Clients If and When You Have the Chance: If you can, have frequent communication with your major clients to keep them informed about your situation and status. It is essential to maintain professionalism as much as you can, no matter how difficult the emergency.
Maintain a Current Client Contact List on Your Home Computer or Lap Top: Having a home computer or laptop with current client email addresses and phone numbers can be essential for emergency planning. If an emergency occurs in the middle of the night or after business hours, you can contact your clients immediately to notify them of your emergency so you leave town or attend to your emergency sooner.
Have Important Project Lists or Client Documents Accessible: Make sure you have access to current client project files, timelines, and other valuable information at your fingertips. Make sure you either take client files home with you each evening, have a duplicate set of important docuemnts on your laptop or home computer, or have the ability to access files electronically. You’ll be better able to assist your current clients in an emergency situtation by taking time to make these advance preparations.
